WSNA filed a complaint with the DOH for Kadlec Nurses
The hospital has failed to develop a consistent process to examine, respond and determine if a specific nurse staffing complaint was resolved. There is not a fair process in place for staff nurse representatives and management representatives to vote or agree upon disposition of complaints. Additionally, there is not an efficient tracking system is in place to document workflow and record disposition of complaints.
The hospital failed to follow shift to shift adjustment in nurse staffing levels as evidenced by a pattern of more than 60 days unresolved staffing complaints. The hospital has failed to post staffing plans in a public area on each patient care unit and the nurse staffing schedule for that shift on that unit, as well as the relevant clinical staffing for that shift.
Please continue tofill out ADOs! We consider all missed meals, missed rest breaks, and inadequate staffing to be patient safety concerns because they interfere with your ability to provide the best care. Be sure to give enough details on the ADO’s so that we can determine how the assignment presented risk, or real harm, to your patient. Examples of risk or harm to patient safety include:
Staff not available to provide care.
Failure to provide care.
Providing the wrong care
Medication errors or mistakes
Unsafe, unclean or dangerous areas in the facility
Patient injuries or falls.
Not following medical orders
Improperly prepared food
Not responding to a patient complaint
Patient abuse or neglect
At this time, we do not know when the DOH investigator will be on your campus. If you find yourself being questioned, be open and honest. You are allowed to have your WSNA Rep present.
Thank you for of you hard work and consideration. If you have any questions, please contact email@example.com or one of your Officers.
If you find yourself in a situation that you believe creates unsafe conditions for patients or for you, you should complete a Staffing Complaint / ADO Form as soon as possible.
By completing the form, you will help make the problem known to management, creating an opportunity for the problem to be addressed. Additionally, you will be documenting the facts, which may be helpful to you later if there is a negative outcome.
WSNA also uses your ADO forms to track the problems occurring in your facility. When you and your coworkers take the important step of filling out an ADO form, you are helping to identify whether there is a pattern of unsafe conditions for you or your patients at your facilities. This information is used by your conference committee, staffing committee, and WSNA labor staff to improve your working conditions.
If called into a meeting with management, read the following to management when the meeting begins:
If this discussion could in any way lead to my being disciplined or terminated, I respectfully request that my union representative be present at this meeting. Without representation present, I choose not to participate in this discussion.