Date / Time
Apr 28, 2021 – Apr 29, 2021 Save to your calendar (.ics file)
The 2021 Washington State Nurses Convention is going virtual! #
We’re moving the 2021 Washington State Nurses Convention online, offering greater access and lower cost to nurses across the state. If you’ve never been able to fit Convention into your schedule or your budget, this is your opportunity. We have lined up some great keynote presentations, and WSNA members can “attend” the business meeting online.
Save the date and look for the finalized schedule and registration info coming soon.
On the agenda: A peek at the keynotes confirmed to date #
High Reliability: Getting to Zero Harm
Join this expert team for information and transformative guidance to achieve patient and workforce safety in healthcare.
Craig is a partner and strategic consulting services expert with Press Ganey, which he joined in 2015 with Healthcare Performance Improvement (HPI). Now part of Press Ganey, HPI continues to specialize in improving human performance in complex systems using evidence-based methods derived from high-risk industries.
Craig has 30 years of experience improving reliability in nuclear power, transportation, manufacturing and health care. He specializes in cause analysis, reliability improvement and safety culture improvements. He now leads safety culture transformation engagements for health care systems. He is a registered professional engineer in Arizona and is a Certified Manager of Quality and Organizational Excellence by the American Society for Quality (ASQ).
Jennifer A. Graves
Jennifer has been a proud member of the health care community in the Pacific Northwest for her entire, multi-decade career. Before joining Kaiser Permanente as the Vice President for Quality and Safety in both the Northwest and Washington Markets and serving as the Regional Chief Nursing Executive in Washington, Jennifer was the Senior Vice President for Patient Safety and Quality at the Washington State Hospital Association — where she was instrumental in creating a formal partnership for the nearly 200 hospitals across Alaska, Oregon and Washington whose exclusive focus was on reducing harm and improving patient outcomes. Prior to her role at WSHA, she completed a successful tenure as Chief Executive at both Swedish Edmonds and Swedish Ballard.
Team intelligence: building the knowledge and skill upon which safety depends #
Enhance the role of nursing in patient safety by moving beyond emotional intelligence to team intelligence.
Suzanne is an award-winning journalist and author who writes about health care delivery and health care systems and patient safety. Her books about nursing’s contribution to health care include “Life Support: Three Nurses on the Front Lines” and “Nursing Against the Odds: How Health Care Cost Cutting, Media Stereotypes, and Medical Hubris Undermine Nurses and Patient Care.” With Bernice Buresh, she is author of “From Silence to Voice: What Nurses Know and Must Communicate to the Public,” which is in its third edition.
Suzanne coined the term “Team Intelligence” to describe the constellation of skills and knowledge needed to build the kind of teams upon which patient safety depends. She is a strong advocate of teamwork, and her own books on the subject have addressed important and complex issues in patient safety.
How acts of kindness can heal, inspire and change your life #
Learn about kindness in the health care workplace and the effects on registered nurses and the patient experience.
Linda, also known as the “kindness catalyst,” is a professional speaker and consultant. She works with businesses and associations on the ROI of Kindness. She helps leaders improve communication, boost teamwork and improve the client experience through further engagement in acts of kindness. Linda’s first book, “1,000 Mitzvahs: How Small Acts of Kindness Can Heal, Inspire and Change Your Life,” is an inspirational guide to a life of gratitude. Since her book’s publication, she has been interviewed on National Public Radio, NBC and ABC and FOX television.
Linda received her bachelor’s degree from American Jewish University and master’s degree from Brandeis University. Linda is the past president of the Oregon chapter of the National Speakers Association.