2021 Washington State Nurses Convention

We’re moving the 2021 Washington State Nurses Conven­tion online, offering greater access and lower cost to nurses across the state. If you’ve never been able to fit Conven­tion into your schedule or your budget, this is your oppor­tu­nity. We have lined up some great keynote presen­ta­tions, and WSNA members can ​“attend” the business meeting online.

Save the date and look for the final­ized schedule and regis­tra­tion info coming soon.

High Reliability: Getting to Zero Harm
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Join this expert team for infor­ma­tion and trans­for­ma­tive guidance to achieve patient and workforce safety in healthcare.

Craig Clapper

Craig is a partner and strategic consulting services expert with Press Ganey, which he joined in 2015 with Health­care Perfor­mance Improve­ment (HPI). Now part of Press Ganey, HPI continues to specialize in improving human perfor­mance in complex systems using evidence-based methods derived from high-risk industries.

Craig has 30 years of experi­ence improving relia­bility in nuclear power, trans­porta­tion, manufac­turing and health care. He special­izes in cause analysis, relia­bility improve­ment and safety culture improve­ments. He now leads safety culture trans­for­ma­tion engage­ments for health care systems. He is a regis­tered profes­sional engineer in Arizona and is a Certi­fied Manager of Quality and Organi­za­tional Excel­lence by the American Society for Quality (ASQ).

Jennifer A. Graves

Jennifer has been a proud member of the health care commu­nity in the Pacific North­west for her entire, multi-decade career. Before joining Kaiser Perma­nente as the Vice Presi­dent for Quality and Safety in both the North­west and Washington Markets and serving as the Regional Chief Nursing Execu­tive in Washington, Jennifer was the Senior Vice Presi­dent for Patient Safety and Quality at the Washington State Hospital Associ­a­tion — where she was instru­mental in creating a formal partner­ship for the nearly 200 hospi­tals across Alaska, Oregon and Washington whose exclu­sive focus was on reducing harm and improving patient outcomes. Prior to her role at WSHA, she completed a successful tenure as Chief Execu­tive at both Swedish Edmonds and Swedish Ballard.

Team intelligence: building the knowledge and skill upon which safety depends #

Enhance the role of nursing in patient safety by moving beyond emotional intel­li­gence to team intelligence.

Suzanne Gordon

Suzanne is an award-winning journalist and author who writes about health care delivery and health care systems and patient safety. Her books about nursing’s contri­bu­tion to health care include ​“Life Support: Three Nurses on the Front Lines” and ​“Nursing Against the Odds: How Health Care Cost Cutting, Media Stereo­types, and Medical Hubris Under­mine Nurses and Patient Care.” With Bernice Buresh, she is author of ​“From Silence to Voice: What Nurses Know and Must Commu­ni­cate to the Public,” which is in its third edition.

Suzanne coined the term ​“Team Intel­li­gence” to describe the constel­la­tion of skills and knowl­edge needed to build the kind of teams upon which patient safety depends. She is a strong advocate of teamwork, and her own books on the subject have addressed impor­tant and complex issues in patient safety.

How acts of kindness can heal, inspire and change your life #

Learn about kindness in the health care workplace and the effects on regis­tered nurses and the patient experience.

Linda Cohen

Linda, also known as the ​“kindness catalyst,” is a profes­sional speaker and consul­tant. She works with businesses and associ­a­tions on the ROI of Kindness. She helps leaders improve commu­ni­ca­tion, boost teamwork and improve the client experi­ence through further engage­ment in acts of kindness. Linda’s first book, ​“1,000 Mitzvahs: How Small Acts of Kindness Can Heal, Inspire and Change Your Life,” is an inspi­ra­tional guide to a life of grati­tude. Since her book’s publi­ca­tion, she has been inter­viewed on National Public Radio, NBC and ABC and FOX television.

Linda received her bachelor’s degree from American Jewish Univer­sity and master’s degree from Brandeis Univer­sity. Linda is the past presi­dent of the Oregon chapter of the National Speakers Association.

Learn more about our lineup of speakers